Dubai maintenance — your questions answered

You can book three ways: call 050 168 5444, message us on WhatsApp, or use the contact form on our Contact page. Tell us what's wrong and where in Dubai you are, and we'll log a job ticket on the spot — with a job number, a time slot and the trade required.

Most bookings are confirmed within minutes during our operating hours, 07:00–23:00, seven days a week. For anything urgent, WhatsApp is usually the fastest route to a real human response.

We quote before any work begins. For most jobs the technician diagnoses the issue on site and gives you an upfront price to approve, so you know the cost before the work starts — no surprise add-ons on the final invoice.

Call-out terms depend on your area, the trade and the time of day, so we confirm them when you book. Just ask and we'll be specific for your job and your community.

We accept the usual Dubai payment methods — cash, card and bank transfer — and issue a proper invoice for every job. For landlords, owners' associations and property managers we can supply detailed invoicing and consolidated billing on an account basis, particularly under an annual maintenance contract (AMC).

Confirm the options for your specific job when you book and we'll make sure the paperwork matches what you need.

Yes. For urgent cooling, water and electrical issues we aim for same-day dispatch across Dubai, often within an hour or two. Send a WhatsApp with a short description and a photo and we'll confirm the earliest slot right away.

Call-out terms for after-hours and priority response are confirmed when you book, so there are no surprises on the invoice.

Yes. We work in villa communities such as Arabian Ranches, The Springs, Dubai Hills and Palm Jumeirah, and in apartment towers across Dubai Marina, Downtown, JVC, Business Bay and beyond. The trades and tools are the same; only the access and scale differ.

For towers, building access, parking and permit rules are usually handled when we confirm the booking — just send the access details and we'll do the rest.

In Dubai's climate, AC servicing is typically recommended a couple of times a year — before peak summer and again mid-season if the unit runs hard. We service both split and ducted systems: filter and coil cleaning, drain flushing, refrigerant (gas) top-up, thermostat checks and a full performance test.

Both split and ducted units are within scope, and we'll flag during the visit whether your unit needs a top-up, a clean or a component replacement — then quote before any work begins.

Yes. Our plumbing team handles leak detection and repair, taps and mixers, water heaters (including instant and storage cylinders), blocked drains, pipe repair and bathroom and kitchen fit-out fixes.

For bursts and active leaks we treat the job as same-day priority work; for everything else we schedule a slot and quote before starting.

Yes. We carry out electrical safety checks covering the distribution board, breakers, earthing, sockets, light fittings, ceiling fans and wiring condition. A periodic safety check is a good idea when moving into a property, after any tripping or burning smell, or before signing off a handover.

You'll get a short report of anything we find and a clear quote if remedial work is needed — nothing is done until you approve it.

Yes — there's no job too small. Our handyman service covers furniture assembly, fixture and fitting repairs, door locks and hinges, curtain and blind hanging, shelving, patching and the hundred small things that build up around a home.

We can combine several small tasks into one visit, so you're not booking a separate trade for each. Send a list and we'll scope it as a single job.

Yes. We use family- and pet-safe treatment methods for cockroaches, bedbugs, rodents, ants and termites, and we'll brief you on any re-entry time before we start so you know exactly when it's safe to use the room again.

Treatments normally come with a follow-up cover window — if the problem returns within that period, we re-treat as part of the original job.

Yes. Painting and decorating for tenant move-out and landlord handover refreshes is core work for us — interior repainting, crack and patch repair, gypsum touch-ups and wallpaper fixes to bring a property back up to handover standard.

We can pair the paint refresh with a deep clean so the property is ready to hand back in one combined visit, which is often simpler for both tenants and landlords.

We cover the full city — Dubai Marina, Jumeirah, Downtown, Business Bay, Palm Jumeirah, JVC, Jumeirah Islands, Arabian Ranches, The Springs, The Lakes, The Meadows, Al Barsha, Mirdif, Al Warqa, Discovery Gardens, Dubai Hills, Silicon Oasis, Deira and Bur Dubai.

If your community isn't listed, message us with your area; if it's in Dubai, we'll get a crew to you.

An annual maintenance contract (AMC) bundles your year-round upkeep into one fixed plan: typically scheduled AC servicing, priority same-day call-outs, discounted repair rates and a single crew looking after the property. It suits owners and landlords who want predictable costs and a property that's looked after continuously, rather than scrambling for a technician each time something breaks.

What's included is tailored to the property — a studio apartment needs a very different plan to a five-bedroom villa — so we scope the coverage and the inclusions when we quote. Typical packages combine scheduled AC servicing, routine plumbing and electrical checks, priority response and discounted rates on any extra repairs that come up through the year.